My track has a "503 Service Unavailable" error - what can I do?

What does this error mean?

This error means that the website you're tracking is not working in some way, usually because the website server is too busy or has been misconfigured.

How can I fix this error?

The good news is that this type of error is often temporary. First of all, click on the link to the page being tracked and make sure that it works for you.

If the link works for you and you can see the page in your browser - try resuming the track by clicking on the Resume button

Will this error fix itself?

Yes! We retry all errored tracks at least once a week - just to make sure they haven't come back to life. 

If the website has been fixed when we check, your track will automatically be resumed and checked on the usual schedule.

Still need help? Contact Us Contact Us